IT support for small businesses, scheduled after your team goes home.
Maintenance, troubleshooting, and projects done in the evening or on the weekend, so your staff aren’t interrupted. On-site across the Capital Region and remote nationwide.
What we handle for small businesses
KKUTech works with offices, shops, practices, and remote teams that don’t need a full-time IT person but do need someone experienced to call.
- Microsoft 365 and email. User accounts, licenses, Exchange Online, shared mailboxes, SharePoint, and multifactor authentication.
- Staff computers. Windows and Mac setup, troubleshooting, software installs, and joining or leaving the company domain.
- Networks and Wi-Fi. Firewalls, switches, VLANs, wireless coverage, VPN access, and Cisco Meraki equipment.
- Servers. Windows Server, Active Directory, DNS, DHCP, file shares, VMware ESXi, and Hyper-V.
- Backup and security. Backup checks and restore tests, endpoint protection, password managers, and sign-in security.
- Planned projects. Office moves, new-hire setups, hardware refreshes, and migrations carried out while the office is closed.
Why schedule IT work after hours
Updates, restarts, and network changes interrupt people. Done at 7 PM or on a Saturday morning, the same work costs your team nothing in lost time, and there is room to test properly before anyone logs in the next day.
Appointments run Monday to Friday from 6 PM to 11 PM and Saturday and Sunday from 7 AM to 10 PM, Eastern Time. On-site visits cover Clifton Park, Saratoga Springs, Albany, Schenectady, Troy, and the wider Capital Region. Remote support is available nationwide.
A security background
KKUTech’s founder, Khalid Khan Uthmanzai, spent years in banking IT as a systems administrator and cyber security officer, working with ISO 27001 and PCI-DSS compliance, vulnerability assessments, access reviews, and disaster-recovery testing, before moving into managed services for healthcare and technology clients.
Certifications and training include CompTIA Security+, CISM, MCSE, MCSA, ISO 27001 Lead Implementer, and ITIL v4.
How we work with your systems
Remote work is done over TeamViewer or AnyDesk, or over the remote-access tool your company already uses. Changes are explained before they are made, and you get a short written summary of what was done. Administrator passwords stay with you.
If your business has security, compliance, or change-approval rules that must be followed, tell us in writing before the appointment and we will work within them.
Requests are answered within one business day. KKUTech is an appointment service rather than a 24/7 help desk, so it suits planned work and problems that can wait until the evening.
Tell us what’s going on.
Send a request and we’ll reply within one business day with a time, the rate, and any travel fee.